Cheesan has built her career on not losing sight of the forest for the trees. Cheesan leads a cross-functional team of strategic operations, analytics and marketing professionals, driving a culture of innovation grounded in empathy.
Prior to joining RBC, Cheesan co-founded and served as Chief Customer Experience Officer at Idea Couture, building it into a global innovation leader. She is a seasoned business leader and innovator with extensive experience achieving growth through market opportunity, exceptional client experiences and operational efficiency.
Cheesan earned an MBA from Western University’s Ivey Business School and a Bachelor of Science from the University of Toronto. She lives in Toronto with her family and spends her free time volunteering and traveling.